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Hardcover has had a "quick registration, confirm their email address later" approach since we started. Now with 600+ new people everyday, our most common support request (by a lot) is incorrect email addresses. 😭 I think it might be time to require email confirmation to join.

Adam Fortuna

@adamfortuna.com

Currently someone can join, and they'll have 3 days to confirm their email address. After that, they get locked out until they confirm it. This would simplify that process. However, if emails can't be delivered for some reason (ours or theirs), then they _never_ get in.

13/8/26, 10:14 pm0 reposts1 like

Adam Fortuna

@adamfortuna.com

24 Aug

On Friday we switched from a 3-day window to confirm email addresses to immediate confirmation. That closes a gap where users could be using the site without a valid email. So far our stats have been roughly the same for email confirmations, and much lower for support requests. Captcha next? 🤔