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Yep, this is the kind of professionalism you expect from Thames Water

Ever get the sinking feeling they’re not going to turn up…

Reminds me of many years ago when the council informed us they were doing works outside our house, & if we weren’t in at a particular time (I forget the reason) then they threatened us with those works, that we didn’t ask for or care about, not going ahead 🤷🏻‍♀️🤣

The next problem we will have is explaining that the stop valves in the pavement are counterintuitive - looking at the house, our stop valve is on the left (should be the right). Had real problems with a plumber that couldn't grasp that concept when re-fitting an external tap. Water everywhere

Given that many plumbers now live in *gold plated houses* these days you’d think they’d be better at telling left from right 😬