Post

Anna Landre
@annalandre.com

Was just fully denied the right to travel today at Liverpool St Stn, on any train, because Network Rail staff collectively refused to deploy a ramp for me. Why? One of them claimed I was “rude” for telling him I didn’t need the lecture he was giving me on why they’d failed to …

20 reposts49 likes

There Underneath 🎋
@thereunderneath.bsky.social

There’s probably been zero training on how to help. Their reaction was down to that individuals perceived notion of how a person needing assistance should behave. Blame the UKs reliance on service industry jobs. They train people to be callous. (Personal experience of this from family/friends).

Anna Landre
@annalandre.com

bring the ramp in time for me to board my train several minutes before. He was telling me that I was a lower priority than those who booked assistance in advance. Very abled-mansplaining. As I work in accessible transport, I firmly but politely told him that I know the law…

Anna Landre
@annalandre.com

& did not need a lecture. He continued on and I repeated myself and said I was just looking to the next train since they’d failed to bring the ramp for the original one. He then said I was rude and that he would not be assisting me. I said okay. Several minutes later, another…

Anna Landre
@annalandre.com

staff member (who I assume was a manager) came over to tell me that I was rude and so the staff member would not assist me. I told her I didn’t not believe I was, I simply asked him not to lecture me, but okay. She left and came back to tell me that I would not be given …

Anna Landre
@annalandre.com

Ramp assistance by any staff due to one’s accusation that I was “rude.” I do not believe I was rude — I believe this able bodied man did not enjoy a young disabled woman speaking assertively back to him in the same tone he was using. And regardless, “rudeness” is not the …