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@dashlane.com, I was one of the customers who received a "someone attempted a login" email. Frankly, I find the lack of official comms deeply upsetting and will likely be the reason I change password managers after the incident resolves. No site banner, no socials. Unacceptable.

I'm not saying that you need to have answers immediately. But you absolutely MUST disclose that an incident is occurring if people have their entire livelyhoods entrusted to you. Hiding an announcement behind a hard-to-find status page is not sufficient public comms.