We've lost the benevolent utility of real, justified, physical shame. It's actually good to be able to ostracize people when they are clearly hurting others. Kicking racists out of shows, banning shoplifters, bouncing bar fighters. No wonder moderating digital spaces is so hard and demoralizing.
it’s pretty wild that we as a society of have just completely normalized (and at times encouraged) people to act insanely rude and inappropriate to complete strangers online, in ways they wouldn’t in real life, to the point that a lot of pro-social behavior has is even stigmatized on social media
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