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This morning's AWS outage prompted reflections in NHSE towers that "disaster recovery" and "inclusive services" directly overlap. For instance, the Record a vaccination service have designed a paper-only data capture process for when the internet is unavailable

Rachel Coldicutt@rachelcoldicutt.bsky.social

Wrote a blog post about why there's no such thing as a universal digital service - which may seem counterintuitive "now that everyone has a phone" but it remains as true today as it was 10 years ago. www.careful.industries/blog/2025-10...

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