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You receive a call on your phone. The caller says they're from your bank and they're calling about a suspected fraudulent payment. "Oh yeah," you think. Obvious scam, right? The caller says "I'll send you an in-app notification to prove I'm calling from your bank." 🧵 1/4

I worked in banking fraud for over 10 years. If you ever receive a call from your bank, they will never ask you to give or enter your password. Hang up, call the fraud hotline on your statement or the back of your check card. Then you know you are speaking with them. Skip the AP and call to verify.

They didn't ask for a password though.

They did once they got him to go in the AP, read what's on the screen grab.

Either way, your bank won't call you and ask you to do that. That will not be an outbound call, they will text you or msg you somehow, to contact them regarding a sketchy charge. That number should match what's on your statement. Either way, you need to contact your bank immediately.

But that's not true. Banks *do* make outbound calls for fraud issues.

Can confirm, it happened to me. I lost my card and hadn't realised. Two transactions happened miles apart (I usually pay using my phone) and the bank rang me going "do you have your card?"

Usually only if you don't respond to electronic notifications or if they see charges outside your charging area. Like if you travel and forget to let the bank know, they will call to verify if you are out of town or if it's a very large charge. Sketchy charges, usually trigger an elec. response