I wrote for @resilienceinsoftware.org on "Superficial Blamelessness", where under the label of "blamelessness", we avoid punishing people, yet still focus fixes and interventions based on the same individualistic framing rather than a broader systemic stance. resilienceinsoftware.org/news/11502437
resilienceinsoftware.orgSuperficial BlamelessnessIn 2012, John Allspaw (then CTO of Etsy) wrote a seminal blog post on the need for what he called Blameless Postmortems. Built off the notion of a “Just Culture” from the research of Sidney Dekker, he...
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