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- Missed trips: down by approx 57%. In September, only 4 per cent of bus trips were missed. - Trips not delivered: down by approx 69%. In September only 0.8 per cent of bus trips were not delivered. 2/

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- On-time performance improvements were also seen on Para Transpo service with on-time pickups increasing to 95 per cent in September, a 2 per cent improvement from the same time last year. 3/

- Preliminary data shows that customers took more trips on the O-Train network and Para Transpo compared to last September. While data is still being verified, initial results indicate that overall ridership increased approximately 3 per cent compared to the same time last year. 4/

Also new service being added to reflect ridership demand: - New route 582 from Woodroffe/Knoxdale towards Tunney's - Extra trips on routes 256, 75, 12, 62, 277, 561, 85, 111 5/5

"Trips not delivered" = cancelled runs for whatever reason "Missed trips" = trips not delivered PLUS any trip than ran more than 20 minutes late