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To the extent that you can trust the “expertise” of the many in my field who say it is useful (enough so to brush aside, unmentioned, the myriad negative externalities), bear in mind that this field was very uniquely positioned for its most craven practitioners enjoy critical mass adoption.

Many of us still stridently oppose integration of LLMs into our work. It is of course hard to hear us over those who have taken their bosses’ point of view as their own.

There is no shortage of people whose job is literally to write ad tech spyware bloat week in and week out who are perfectly willing to tell you with a straight face that it is unthinkable for them not to use this tool to close tickets 20% faster.

You may safely discard their “expertise”. The world would be better for it, in fact, if we all did.