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Jon Smart
@jon.bvssh.com

How do you modernise a 926-year-old organisation without breaking anything? HMRC collects £875 billion a year and serves millions of citizens and businesses. It also runs one of the UK’s biggest, oldest and most safety-critical digital estates. So how do you change something that can’t stop?

Jon Smart
@jon.bvssh.com

In this Sooner Safer Happier LIVE session, Tom Skalycz, HMRC’s Chief Technology Officer, shares what the team has learned so far. The recording is now available.

Jon Smart
@jon.bvssh.com

At the heart of it is Path (Pioneering Advanced Technologies for HMRC), a protected space inside a live national organisation to experiment safely, learn fast, and adopt modern technologies without lowering the bar on security, resilience or public trust. What you’ll take away:

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Jon Smart
@jon.bvssh.com

* Start small to scale big: prove value quickly, then expand what works * Cut time to value: remove barriers and empower the teams closest to delivery * Build safety into speed: innovation that strengthens critical services rather than putting them at risk

Jon Smart
@jon.bvssh.com

* Put people first: better experiences for users, teams and partners * Learn by doing: a bias to action, within guardrails If you’re leading transformation in a complex environment, this is the one to watch. Watch the recording: youtu.be/-nhsTBeVzp4 #BVSSH

youtu.beHow to Change Everything Without Breaking Anything | Tom Skalycz, HMRCHow do you transform a national system that can’t stop? HMRC collects £875 billion a year and serves more than 35 million people and 5 million businesses. It has to modernise a large legacy estate…