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Pretty sure that soon you'll need GenAI for your app as often as a database. And the same concerns apply. Security, performance, observability. A lot of devs are going to need to upskill.

Interesting notion! What scenarios do you see GenAI being as fundamental a need as a db? Recommendations, definitely, but what besides?

We implemented these on FT.com, so will be fascinating to look into the engagement metrics. Will share what I can 👍

I agree about most of that, but not chat. Chat is a great stopgap for developers/product teams who haven't figured out the right happy path yet, and want to let their users find it. But once you've found it, UI ("book now" button) beats AI (typing "b-o-o-k-n-o-w") every time.