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This blog post was such a great example of being both clear and kind – we need to be able to talk about hard things, but we can do it with empathy.

Takeaway #2: You should rarely try to change someone’s mind about leaving. But always try to understand why they’re leaving. Offering some form of development vs throwing money at the employee has worked for Charity.

Some of our key takeaways from the blog: Takeaway #1: Making sure the right people are on the team is the #1 job of a manager. If this requires managing people out, then figuring this out swiftly (months, not years) is critical.