Post

Quick note from the Apps side of Panic: we're having some server trouble! And we're working on it. Our sincere apologies if our services are intermittent. (This has also exposed a Promot 3 bug with launch difficulty when our services are down. We'll submit a fix ASAP.) Thanks for your patience. 🙇

3 reposts54 likes

I started using Prompt 3 only a week ago. Kind of concerning to see it not working already. Also, finding any status updates was nearly impossible, because you post them only on the same website, which is not working, and not on other major social media. My confidence is down.

I’ve been a customer for a few years now and feel pretty comfortable stating that this is the first time something like this has happened for me. They’re a good company; I expect that they’ll get back to running soon.

Still bad, but a temporary fix is rolling out to our severs now. Thanks again for your patience while we work hard to restore our services!!

i found these on makerworld, i’d love to have more warm-colored filaments, but i love them as they are :) especially the playdate-colored one :)

Some clouds are parting!! After an intense couple of days! we are gradually restoring services, starting with ones that are critical for using our apps, then eventually the front end websites. Hopefully not much longer until we're 100% back to normal. (Or as normal as it gets around here.)

Please fix Prompt as well so it can survive this in the future. I reset data and uninstalled and reinstalled before I realised your website was down. What happened that takes this many days to fix?