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Making something a configurable option does not void your responsibility to assign a good default value

I learned this lesson on an old website where we allowed users to create custom CSS stylesheets for the entire experience as a get-out clause to avoid actually designing the site

Making something a configurable option is actually MORE WORK because the amount of work involved in selecting the appropriate default value is a fixed constant and doesn't go away when you add the option

This thread is about content moderation tools

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