Post

We've lost around 250 subscriptions in the last 6-7 months — that's around 10% of our total size, which is a lot. It also *feels* like a lot, sitting around and watching that line going down day after day. In 2025, we were talking about raises and in 2026, we were talking about pay cuts. (2/x)

We haven't talked really ever talked about this because it seemed like a bad idea, both in a professional (feelings are unprofessional) and a personal sense (feelings are hard). We wanted it to be about the work! But the work and the subscriber number started to be completely disconnected. (3/x)

The work could be better. We're very clear on that! But better is a partially a function of time and resources, which we didn't have. That's really what this is about: can we reverse the doom spiral? can we inject some more resources into the team and chase "better"? (4/x)