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Sent my iPhone 17 Pro in for a £700 trade-in, only to be told it’s now worth £470 because apparently it’s “scratched all over.” Funny, because it was immaculate when I packaged and shipped it. I’ve got photos to prove the condition it was in when it left me, so let’s see how this one plays out… 🤨📱

And separately, they’ve claimed the phone was on monthly finance when it was bought outright, then claimed it was network locked despite their own initial testing confirming it wasn’t. At this point, I’m genuinely wondering what phone they think I sent them. 😂