I know this was in place with some operators before, but nice to see it being rolled out more widely. Rail passengers get automatic right to switch operators for free when trains are cancelled www.theguardian.com/business/202...
theguardian.comRail passengers get automatic right to switch operators for free when trains are cancelled‘Commonsense change’ looks to end current confusion and put ‘passengers first, not shareholders’ when services are disrupted
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