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Marcus
@utf9k.net

MBIE released their consultation report and a couple other documents a few days ago: www.mbie.govt.nz/document-lib...

mbie.govt.nzmbie.govt.nz
Dr. Curiosity@drcuriosity.bsky.social

People with an interest in supporting those with disabilities may want to get on this, if they haven't already. www.nzrelay.co.nz/about-us "New Zealand Relay is a free, government-funded service that enables people with hearing and speech communication difficulties to use the phone."

Marcus
@utf9k.net

2 of the 3 documents are Paul Buckrell's submission which includes this great quote: > The closing date [...] was extended from 6 July to 20 July after it was discovered [...] MBIE had not directly informed the relevant NGOs nor the Telecommunications Carriers Forum that the consultation was open.

Marcus
@utf9k.net

A few random excerpts from the report: > An NZSL submitter reported banks treating Video Interpreting Service (VIS) calls as scam calls

Marcus
@utf9k.net

> One participant [...] asked the provider why there was a switch away from real-time typing for web-based text relay, and the response she received was that it was a government decision. The participant said the usual response to service shortcomings was ‘it's not within the contract’.

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Marcus
@utf9k.net

> Personal privacy concerns represent the single largest barrier to registration, identified by 50% of respondents (42 of 84) > an NZSL submitter described the vulnerability of having to disclose sensitive information, such as driver’s licence and bank account numbers through a video call

Marcus
@utf9k.net

> These risks are compounded by platform limitations in Microsoft Teams where users have reported an inability to have confidence [...] that conversation histories are deleted after a call, leading to fears that subsequent Interpreters or others using the same device could access private transcripts

Marcus
@utf9k.net

> Submissions describe the same pattern—a son who makes and takes calls for his father, colleagues who make calls for a deaf accountant, a husband who speaks for his wife and passes on messages > The designated person is not always accepted by the organisation on the other end of the line

Marcus
@utf9k.net

> The potential role of artificial intelligence (AI) was specifically discussed in wānanga. Participants were clear that AI has no role in language, saying that a signing avatar cannot hold a karakia, and that AI is not culturally sound, nor is it a substitute for NZSL interpretation