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UX / UI made so many gains in the last 25 years, a seat at the table, a say in the decisions. Recognition and impact. But lately, awful. Somehow the voice of utility and aesthetic has fallen in priority and delivery. I’d be interested to learn why

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Yes, first broadly I mean veering away from the user’s primary task (as in Norman). Easy spots: - AI integration issues (uninvited, “suggestions”, more clicks, verbose low-quality slop) - search degradation - subscription / premium nags - dark patterns evolution - mobile app regression

Great, now how does UX / UI lose influence, like specifically how does the design tend toward that when there are people responsible for minding this, I don’t understand how you go from setting the agenda to enshittification so fast 💨