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Jason Singingpigs of Pipeline
@singingpigs.online

my wife googled “united airlines customer service” the other day and the AI summary seemed legit enough so she called the number that it listed. she got like 30 seconds into the call before they were asking for her BANK INFO. a scammer had gotten their number prominent enough that the AI grabbed it.

Not That Chris Brown
@cfreak.dev

United brings a lot of this on themselves by refusing to publish the info. Used to run a tool for internal United employees that had a support form. We had to turn it off because we got inundated with United customer looking for help with their flights. AI makes that problem worse.

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