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Hey @netlify.com I love your service, but receiving this email with absolutely zero warning was an extremely negative experience. I had no idea payment had failed (and if I had, I would've fixed it). This was the very first I ever heard of it. I even searched my email and dashboard to be sure.

Josh Collinsworth

@collinsworth.dev

I don't know if maybe this is because I'm still on a legacy plan, so that makes me an edge case. I also hadn't actually been billed for anything in a few years, so that probably created a perfect storm. Still: this seems to be a hole in the system I would enthusiastically encourage plugging.

7/10/26, 1:08 am0 reposts2 likes

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