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I basically had to *fly to DC* at some point so I could tell some people who worked on classified information to upgrade from Firefox 1.5 to Firefox 2.0 in order to use the product we were selling them. Because they couldn't just hop on a call to talk about it, because of FUCKING SECURITY CONCERNS.
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It's always hard to figure out whether to attribute malice or incompetence. It's possible that signal is being used here to avoid recordkeeping laws, but since it didn't seem like the US was trying to hide its actions here I think it's also likely that folks are just too fucking lazy to find a SCIF.