In my experience, it's impossible to justify "paying down" tech debt to anyone outside your team's programmers, and even then it's iffy. Doing a bunch of work without changing the system is hard to quantify, perhaps even impossible. That said, cruft happens and needs to be dealt with. 2 strategies:
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What if a mess already exists? TBH, my answer is too bad. Find a way to make small improvements over time as you work, or find a way to quantify in business, not moral, terms about why a larger improvement is needed.
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