In my experience, it's impossible to justify "paying down" tech debt to anyone outside your team's programmers, and even then it's iffy. Doing a bunch of work without changing the system is hard to quantify, perhaps even impossible. That said, cruft happens and needs to be dealt with. 2 strategies:
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That works for something with a business outcome, but just "fix this mess", in my experience means "replace this mess with the consultant's mess" unless you are really lucky on choosing consultants :)
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