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Some search professionals herald the dawn of conversational AI because humans can interact with 'real' language instead of queries; yet still want to try and measure results with the former, rather than the latter.

1980s: Brand is what you tell people with billboards, TV ads, and writing things in the sky with planes 2000s: Brand becomes what people collectively say about you, as they themselves become hyper-connected on the web

Now: Brand will become what AI understands about you, as we build tools that are capable of reading huge swathes of the internet and summarising opinion, features, and experience.

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Contextual, qualitative interrogation of models to understand the 'shape' of your brand within them, and if that matches up with your aspirations is the way forward. I expect I just lost some dinner invites from AI companies at #BrightonSEO 😂