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I need to cancel a car rental reservation I made with europcar.com (which is cancellable for free according to their T&C!). - When I try from the website it fails because the email I used has a + in it, they have some bug in their server-side URL decoding and it gets converted into a space

- All of their email addresses bounce when I try to contact them, with their email server giving an error that "The account <my email address> is disabled" - Their phone customer service are the most useless people possible, and are just able to tell me to either do it on the website or via email :/