Customization Complications On the surface, letting people have all the customizations anyone has ever asked for seems like a great way to get alignment with what they want. They'll just use the things they need! And maybe they want something they haven't thought to ask for. But that's just the…
progressivedelivery.comCustomization ComplicationsOn the surface, letting people have all the customizations anyone has ever asked for seems like a great way to get alignment with what they want. They'll just use the things they need! And maybe they want something they haven't thought to ask for. But that's just the first thought, because the more options a piece of software has, the more work it takes to understand it, and the faster the users need to accept change. The interface gets cluttered. Then it gets horrendous. Then it looks like the administration view of Jira.
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