“It’s not the upfront capital that kills you, it’s the operations and maintenance on the backend.” Just read this in the book The Phoenix Project by @realgenekim.bsky.social , Kevin Behr, and George Spafford. Funny how actual it sounds.
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They were referring to a database reporting tool that was implemented by a summer marketing intern. Given age only had a couple of months to work on it, it was actually pretty brilliant. It started being used in daily operations and consequently it was handed off to the IT department to support it
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