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They were referring to a database reporting tool that was implemented by a summer marketing intern. Given age only had a couple of months to work on it, it was actually pretty brilliant. It started being used in daily operations and consequently it was handed off to the IT department to support it

When auditors found out they couldn’t secure Access with all the data, they spent weeks cobbling together something that satisfied them. It’s like a free puppy… they say. Because it’s not the upfront capital that kills you, it’s the operations and maintenance on the backend.

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