Sensible Defaults do not exist, and neither do Best Practices. New video: youtu.be/deKtxzvf92g Whenever next anyone asks me what 'Sensible Default' to use, or what the 'Best Practices' are, I will link this video. It explains my arguments, includes examples, and hopefully finally puts it to rest.
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youtu.beTool Design: Customizing workflows without 'Sensible Defaults'YouTube video by Robin-Yann Storm
Most of all, I hope this finally helps convince more teams that their tools need customization of their UI, so that users can get the best workflows out of them. And for people to stop applying 2000's website UX/UI paradigms to professional daily use tools. Please stop, you can't blindly do that!
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