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I once asked a chat agent to connect me with a human. I apologized as soon as they replied "I am real person. :)" Treating customer service with respect is one of my strongest values.

You should update the rules where if you are accused of being a chatbot you are allowed to call them a c*** and threaten to stab them to prove you are human

like ten years ago i used to work chats at a call center for a very shady web dropshipper and i got fired for telling a customer i was human and not a chatbot and politely asking them to keep the abuse to a minimum...its gotta be so much worse now for everyone involved

Smile when you talk to shitbot

Dude.. God bless you all for doing your thing..

Do they operate on a script? I've definitely spoken to a customer agent who I thought might be a bot but in reality was a human with strictly scripted responses for everything. This is actually a lot worse.

How about "don't leave a permeant record of how shitty of a person you are for your grandchildren."

How much do you pay the employees who respond to the customer service chats? I'm genuinely curious