Chris Freitag

Chris Freitag

@creativefriday.bsky.social

Information architecture nerd, designer of whiz bangs, wisher of better experiences. Big time Apple geek. http://creativefriday.com

143 followers266 following73 posts

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👋 Hello! Quick intro: I’m a UX Designer (or whatever it is we call ourselves these days) primarily designing SaaS products. I like to talk about user experience, the state of design, and how the tech industry has gone off the rails. If that’s your cup of ☕️, please follow along.

Something that's bothered me for years in the #ux design space… How👏 can👏 a👏 professional👏 designer👏 tear👏 down👏 another👏 designer's👏 work👏 without👏 context??? Amplified this week by Apple's new system design decisions. #apple #design

Here’s an opportunity for me to remind people that regardless of how you feel about Apple’s new #UI layer, you’ll use it. And whether you love it or hate it, it will begin to fade as you use it everyday. But #UX problems that bother you in Apple’s systems will continue to persist. #Design

The word "productivity" abounds throughout LinkedIn and social media. The new holy grail, with AI as the driving force. But this idea that speed is inherently better? That faster output = better outcomes? It's born from…nowhere. https://medium.com/creative-friday/the-illusion-of-progress-ff0a4d49ff

medium.comThe Illusion of ProgressSome animals must keep moving to survive. Sharks are like that. If they stop swimming, they stop breathing. This is an essential but brutal…

Critiques used to feel brutal. Over time (and with great mentors), I learned how to explain why a design works. Now with AI, a lot of people are experiencing the pain for the first time. But skipping critique doesn’t help. It holds us back from making great products. medium.com/creative-fri...

medium.comWhat Critique Taught Me (And Why AI-Driven Design Needs It Now More Than Ever)When I was starting out as a designer, the toughest part of the job wasn’t the deadlines or the tools, it was the critique.

Went to file my state periodic report for my business today and was instructed to file with the federal FinCEN database (financial crimes enforcement). I go fill out pages of forms and submit my information, and I get this alert message… *AFTER* I went through the whole process. #ux

What's left unsaid when tech leadership says that we need to reskill the workforce, is that is that I like what I do. I chose it for a reason. And I do not want to use AI to do my job for me, because doing my job is what I love about what I do. #uxdesign #ux #design

It's my desire to try to pivot and try to get my own #ux consulting business off the ground, maybe even sell some of my photography and photography services. And some days I'm all gung-ho about it, and other days, like today, I can't get moving. I can't afford "off" days now.

I know my resume isn't even getting through the front line because neither my LinkedIn page nor my analytics show any new visitors in the last 14 days, even though I've applied to plenty of places and have received a couple of canned rejection letters. 🧵 1 of 2

This work by @arie.ls is inspiring.

Ariel Salminen@arielsalminen.com

New website launch day! 📮 I handcrafted a super simple new site for myself to better showcase what I do and have a future home for experiments I may want to tinker with. Designed in the browser using HTML, CSS, and a tiny bit of plain JavaScript. Powered by @11ty.dev as usual: arielsalminen.com

It's great watching the advancement of AI take the jobs and roles of #ux and #ui and #graphicdesign and #userresearch and start pumping out the modern-day equivalent of Yahoo Web Templates from 20 years ago.

Based on what I see and what I'm experiencing, I may never get a #UX job again. What people are hiring for right now are #UI designers and they want designers who pump out designs as fast as possible. Which leads me to also think that I've seen this play out before. "Full stack designer" is back.

I swear, the recruiting conundrum of every applicant submitting carbon copies of AI generated CVs submitted to AI generated job postings is going to be the first AI domino to fall. It will become clear that AI talking to itself is a problem.

It is disturbing that a resume is no longer a qualifier for #designers, that instead the industry has shifted to lining up design portfolios and selecting from that pile. Like the designer has become the design and the client is choosing which one they like best. It has removed our achievements.

I can't stress this enough, keep a network of people you've worked with or have met. You're an introvert? So am I! I think it contributes to being a good #UXDesigner, but you've got to build that network. My network saved me from a grueling job search after being laid off on Friday.

At 9am today I was laid off. I never had a chance. When new leadership came in, they had their own #ux agency they liked working with. They swore up and down I wasn't knowledge transferring to my replacement. They lied, and I should have known better.

So far I'm using #AppleIntelligence approximately never in my day-to-day use on my phone. While I will take time out to go use AI features for some tasks, I do not use any AI from any company as an integrated part of my day. Not a single AI feature released so far is must-have for me.

Why do I ever open up LinkedIn? I think I started doing it more when I was trying to convince myself that I'm fortunate to even have a job right now in tech. But that place paints a more and more depressing picture each day. #uxdesign

We don't yet have the data on the long-term damage caused by having an app on your phone tied to your credit card where you can legally, simply, and effortlessly gamble on sports. But I guarantee we are just waiting to read the data we already know. #ux #darkpatterns

Around 2010, I started noticing that coworkers would use gender pronouns when writing and that this would agitate people in meetings. Not wanting to get into the middle of that, I started using they/them when I wrote #ux documentation. I even started naming personas using non-binary names. (1/3 🧵)

My thought at the time was that people would fill in the gaps using their own interpretation of who they saw as the user. I've been writing all of my documentation this way ever since. And it has worked surprisingly well. No one ever gets hung up on that detail when I share a user journey. (2/3)

I've been doing that for a long time and when people use gender pronouns to when discussing jobs-to-be-done or expected user behavior, I always find it jarring now. But I especially find it jarring in 2024 when there is an attempt to be more inclusive. (3/3)

Agile's promise is lost, replaced by a Kanban board for micromanagement. Waterfall release cycles have returned, hindering quick testing and learning with any changes going in the backlog. This regression prioritizes output volume and leads to job losses based on activity reports. #ux #uxdesign

Started as a Graphic Designer. Taught myself to code and became a Web Designer. Learned about usability and became an Information Architect. The industry changed the label to UX Designer, now Product Designer. All the while it was just me, a Designer, learning and growing over the years.

I'm wondering if people use #ai tools as a way to perform their job job, their task, consistently. I have this feeling that people use it, and they are even delighted, but have a fall off in engagement over time because of status quo bias. #ux

What am I doing today? I'm separating my worlds. I have my professional world, where I talk about #UX, #product, #design, and #technology. Then I have my photography world. All across Threads, Mastodon, and Bluesky. I'm not putting all my eggs in one basket.