Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴

This is what we're doing: showing socially-conscious, eco-conscious, and/or changemaker business owners how to boost profit margins and change the world together. Does that resonate with you? If so, hit the follow button and join the movement! ✊🏿✊🏾✊🏽✊🏼✊🏻✊

Love the way @sarahmoon.bsky.social is using 🌿Fern CRM to offer a "pay what you want" workshop to remove the affordability barrier for #SmallBusiness owners who want help with SEO! Check it out & pay what you can: https://sarahmoon.net/beyond-the-hype What will YOU do with 🌿Fern CRM?

What does it mean to build a business without reproducing the systems we’re trying to change? I’m excited to explore this question next week at a free 3-day virtual summit for purpose-driven BIPOC founders & allies. Join us in the community today! www.foundingpossibilities.com/virtual-summit

Sorry I've been so quiet lately! This has been one of the busiest summers I've ever had, in my 11 years in business. Not because I need the extra work! But because a couple awesome opportunities came around that I felt called to say YES to. Now I'm trying to wrap up all the things I said yes to...

If your business could be known for changing one thing about the world, what would you want it to be? Or would you prefer to have a business that does "well enough," but not necessarily world-changing? I'm genuinely curious!

Love that the 🌿Fern CRM office hours today consisted of 2 different members getting help via DMs in the private community instead of attending a meeting. Hands-on help via a meeting is always an option, but members can choose any format they prefer and I love that for us! 🥰

This day comes with mixed feelings. Joy for the abolishment of overt slavery & anger at capitalism continuing to mistreat POC, using poverty as another form of oppression. Our team is off Fri-Mon to celebrate (& recuperate), to have the energy to keep fighting for true freedom & equity.

"We are in this land of scorching sun and heat, searching for a large Amazon solar installation in rural San Bernardino County, California. This is the home of the endangered desert tortoise and Joshua trees, but more recently, it’s become a plaything for greedy Silicon Valley entrepreneurs."

very cool! 🎊

Social media for social good! Get to know Tori 👇

We are EXTREMELY honored to be part of the Neurovetted community and recognized as a company that provides different kinds of support for different kinds of minds. Celebrate with us, the FIRST CRM to be listed in the directory! 🥳🎉🎉🎉 https://neurovetted.com/directory?listing=mollie-f-188062

Noooooooooooo!!! Why is this happening??? Sustainable fashion brand Everlane sold to earth-destroying, labor-abusive Shein. The availability of eco-friendly, fair wage, and conscious manufactured clothing without designer-level price tags just shrunk by about 30%. sfstandard.com/2026/05/19/e...

FINALLY putting Sarah Moon's post-keyword SEO tips to work in this post on the new Fern CRM blog: https://ferncrm.com/post/boost-online-store-sales I'm loving the ease of blogging inside Fern CRM (and Sarah's methods) so I hope to do it regularly this year! #EthicalBusiness #EthicalSales

We have 🌿Fern CRM Office Hours in one hour ~ and again every Tuesday, Wed, and Thursday. Join us! Get answers to all your questions about tech, strategy, customer relationships, customer experiences, email marketing, etc. See you there! #EthicalBusiness support

The hardest part about ditching Google Suite has been finding alternatives for Docs and Sheets. Everything else was easily replaced except these 2. The #1 tool that helped me ditch Google Docs is https://www.novlr.org Highly recommend! No A.I., so your notes stay private. Organized Searchable 🥰

Nature is so fucking cool!

This is so cool! I hadn't heard of DPGA before but now I'm obsessed

I had the most batshit wild dreams last night and they were SO REAL. And I woke up this morning remembering everything... Like, part of me feels like that version of me will be with me forever now. Anyone else havin crazy dreams lately?

🌿Fern CRM Office Hours start in 40 mins! After that, I'll be recording a new tutorial to show y'all how to create different pages for specific products or add different elements to specific product pages in your online stores. I LOVE this feature, can't wait to show off how versatile it is. 🤩

I also turned off all Gemini in my Workspace and found some things toggled on again. Big THANK YOU to Sharon Z for sharing such detailed steps to look at it again. It's taking me many months to migrate off all Google tools, but I'm making progress and I can't wait to be done with it forever.

Attention 🌿Fern CRM Founding Members ~ as of right now, each of you should have a personalized email in your inbox with important updates to your Fern CRM membership. No bad news, I promise! (Each one is different, so I can't share specifics here.) Here's to another year of ferning together! 💞

Can we just get a HELL YEAH for this not being on substack!!! And also, this sounds like a very worthwhile read. BRB

To our 🌿Fern Founding Members who've been with us for a year or more ~ I just sent out the last of our annual bonus emails today. 💌 Check your inbox and if you don't see a personal email from me, reach out and let me know! (Subject line says something like a "thank you gift" from me.) Enjoy! 🎁