Given what a HUGE number of emails during the Consumerist era (2013-17), to both me directly and also the tip line, were people asking for help with their Facebook or Instagram accounts... I feel like this just highlights how neat it would be for customer service to exist, with online platforms.
In the last few weeks i've been bombarded with emails from people who have minor tech support problems. ChatGPT is telling them to email me, writing their emails, and compiling "evidence packets" after convincing them they have stumbled on a major story: www.404media.co/chatgpt-keep...