Luka Kopajtic

Luka Kopajtic

@lukakopajtic.com

Designing brands humans trust, with a transparent process Brands → design.lukakopajtic.com Ideas → lukakopajtic.com

397 followers16 following644 posts

Happy to announce that my email letter has converted a client for the first time. After months of sending into the void, Ill take it as a reminder that writing is more than training for my thinking muscles.

I've been obsessed with 1 name for the past 2 weeks. No, I didn't fall madly in love, or become a top fan. I became a namer for a new brand:

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Why do they exist? What can only they claim? What can no other brand copy? These advantages were then expanded into tens of associated keywords, translated into 12 unique brand names, and filtered down to the 4 best options:

The top names were tested for legal viability, trademark availability, memorability, and a few nights of sleep, until one name stood out. Now that we have it, we can start designing an identity around it that stands out just as much. Can't wait to share it here soon. 🐝

I've been obsessed with 1 name for the past 2 weeks. No, I didn't fall madly in love, or become a top fan. I became a namer for a new brand:

Brand naming is an opportunity as rare as it is fun. Unlike visual identity elements like logos or symbols, verbal elements are way way harder to change later. Way way. Especially the name. So to find one that lasts, we first had to dive deep into their strategy:

3 things I'm learning after taking on more local clients: Businesses take "Euro summer" seriously. In Slovenia, teams disappear the second it gets hot, then want to work all at once when they're back. Not sure if I like this month's "feast" more than last month's "famine".

In-person workshops are a double-edged sword. They make you absolutely AI-proof, but don't scale at all. I struggled to choose between productized and personalized service but I'm finding a balance between the two.

Symbol is a summary of your brand. If you've already got people's attention, you can afford to take your time and tell the whole story. But to earn that attention, you first need to distill your brand's whole story into a single memorable symbol.

Today is exactly 1 year since we rebranded Conventa, the leader in sustainable events. It's refreshing to see how they're evolving the identity we've defined. Guidelines need to be clear—but adaptable, not set in stone. At least not for the brands that are truly alive.

This is what the last 1000 days of my content look like. Honestly, most of it was a waste of time... But the few posts that bring me new connections or teach me new ideas make it all worth it. Why are(n't) you posting?

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More likely, it’s part of a long-term strategy by a 19th-century sugar drink company that doesn't plan to lose customers in the 21st: Sugar taxes are spreading worldwide, and people are finally becoming more health-conscious

Both are problems for anyone selling sugary drinks. Making Zero Sugar the default Coke over time could be one way for the brand to adapt to those problems before it’s forced to.

102 years after cutting cocaine from their drink, the company decided to cut out sugar too, launching black-can Coca-Cola Zero in 2005. The first fact is too fun not to keep in here.

Now, with this rebrand, Coca-Cola is removing the black color and making Zero Sugar and regular Coke look almost identical on the shelf. I simply don’t believe designers at a global agency like JKR make usability mistakes like that...

Last month KFC rebranded literally everything: identity, restaurants, packaging, menu... And as always, most people still don’t see the main change that’s right in front of them:

No, it’s not the logo shaped like their iconic bucket, and it’s not the chicken drumstick hidden inside the "C". Both are great examples of design done right, but the biggest fix was even more overdue:

They fixed the mascot. Eaters of fa(s)t food worldwide will be pleased to know the Colonel Sanders inside the KFC logo is no longer a stickman with a giant head. Seriously not sure how the designers didn't see that in the 2014 rebrand. Did you?

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They saved money but didn't save face, especially with a customer base of enthusiasts that trusted the hardware and support. The ones that lost trust in both will never be back. Luckily for Google, they are too big to fail. Sadly, they also became too big to care.

Everyone in my family used refurbished Pixel Phones for years. The system is less locked down than iOS and the UX is simpler than other Android skins, making it easy to maintain for a busy family IT guy. (My grandma sees it as designer's skillset).

Us and millions of others loved the product, and by extension thought better of the brand behind it. At least until Google discovered a dangerous battery flaw. Instead of refunding the phones, they forced an update to cut battery capacity in half so it doesn't overheat.

Simplifying your brand architecture feels like decluttering the whole house: - Undefined services finally fit together. - Unclear products finally get used or removed. - Disconnected sub-brands finally join the single ecosystem. After 18 years of growth....

Conventa was still keeping names and brands that were holding them back. So we mapped the whole ecosystem to see what could be connected or removed without losing brand equity.

Stripping their offering down to 3 main pillars and naming them after their 3-word motto laid a solid foundation for developing both the services and the brand. Now, be honest with yourself - how long have you been holding onto things you no longer use?

Love it when companies get really creative with their branding for a good cause. A few years ago, the iconic Lacoste crocodile disappeared from their polo shirts, replaced by 10 animals that are disappearing from our planet:

Of course, temporarily removing a famous logo was going to grab attention. But there was an even cooler concept behind this rebranding campaign: The shirts were a super limited edition, just like the animals on them...

They were produced in the exact same number as the estimated number of those animals left in the wild. This brought attention not only to the brand, but also to the urgency of endangered species conservation. It’s hard to ignore a rebrand that’s literal countdown to extinction.

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3. Claude helps knowledge workers get tasks done faster to not lose hours. It simplifies generating information with an AI chatbot. 4. Slack helps remote workers get easier communication to not lose information. It brings all team messages together in a single app.

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Write the sentence with basic grammar, then read it every time you're communicating to your customers - in content, ads, websites, posters... The message can change in creative ways to grab attention, but the idea should stay consistent to communicate the right value. Examples:

1. Notion helps knowledge workers get organized to not lose hours. It structures and connects information in a single app. 2. Patagonia helps adventurers get quality clothing to not harm the planet. It makes durable and easy-to-repair clothes.

(Brand) helps (customer) get (result) to (remove problem). It (does something specific). If people are happy to pay to turn that problem into that result - those few words are your whole business.

Founders can't afford to wait for 6 months. But a rushed 1-week branding sprint is just as risky. I think this 4-week branding process hits the sweet spot:

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Week 4: Guidelines and templates We wrap up the branding process with a future-proof guidelines document. It defines and explains all elements with clear mockups and examples, so the new identity can be implemented across every touchpoint, online and offline.

Founders can't afford to wait for 6 months. But a rushed 1-week branding sprint is just as risky. I think this 4-week branding process hits the sweet spot:

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Week 2: Visual direction Presenting multiple directions helps the founder choose their risk level - safe, adventurous, or balanced. Locking in a direction that aligns with business goals makes it more than decoration.

Week 3: Logo design Out of 100 sketches, the concept that best connects to the brand story is refined into a unique logo that becomes the main visual identity element.

Founders can't afford to wait for 6 months. But a rushed 1-week branding sprint is just as risky. I think this 4-week branding process hits the sweet spot:

Day 1: Brand workshop Starting with a live workshop gives the designer better insights and the founder more clarity. No AI, questionnaire, or tools can ever replace that human-to-human discovery conversation.

Week 1: Lean strategy To tell the right story to the right people, you need clear positioning. Combining insights from the workshop with market research gives your business a clear strategy document that tells you how to communicate, sell, and grow.

Not sure if your brand's logo stands out? Here's a quick little experiment. Test it the way FIFA World cup does. Remove your colors and the name to see if people still recognize the brand. Most of you probably won't get all 7 right. Right?

There are a lot of elements a brand can be famous for. Name, color, font, mascot, motto, product... In most cases, it's the symbol. In some rare cases, it's one people can recognize just by its shape.

So the next time you're trying to design a symbol that stands out, cover it up. Take away your brand's name and colors. If your audience can still recognize you and not mistake you for a competitor, your symbol has strong branding potential. Go build a brand around it.