Madeleine Sugden

Madeleine Sugden

@madlinsudn.bsky.social

Digital Impact Consultant. Helps charities with digital comms, websites, content strategy and other things that follow. One half of @RadioLento.

2.7K followers1.9K following1.9K posts

A quick canter round the charity internet and it all looks pretty much business as usual with only one or two sites down for maintenance. Not seeing many posts like this one confirming action. Might be a good thing to do to help build trust?

Children in Scotland@childreninscotland.bsky.social

Today's website check list ✅ We're pleased to say that we've been able to implement updates to our site any critical issues have been resolved. Find out more about the critical security issue affecting PHP websites: www.ncsc.gov.uk/news/critica...

Madeleine Sugden reposted

With reports of cyber-security issues affecting websites, we took precautions to enhance our website security and have rolled out the necessary fixes. If you're dealing with this issue for your own website management, find resources below to help you understand the matter and follow expert advice.

Madeleine Sugden reposted

This PHP vulnerability *is* why lots of sites – especially government ones – are suddenly offline, but it's *not* because they've been hacked. Instead, they've been pulled offline until they can be made secure again. It's a bit of a mess. Short thread.

Option 6 in the what should I do list from NCSC.

CharityComms@charitycomms.bsky.social

The NCSC UK has issued a warning about a critical security issue affecting PHP. If your charity uses PHP, their guidance advices you to speak to your IT team or website provider to ensure they’re aware and ready to apply security updates when they become available. Read here: https://bit.ly/48cLCgd

Useful read for evaluation teams - with tips about using AI responsibly.

bondngo.bsky.social@bondngo.bsky.social

How can AI make evaluation more efficient without compromising responsible practice? Lucia Soldà at Social Development Direct and Angela Keenan at Link Education International share practical lessons from a Bond workshop on using AI across the evaluation lifecycle. buff.ly/zloRw7W

Releasing details about ethical AI in your industry does nothing to build trust and reassurance if you have: (a) left it too late (b) it doesn't address the experience or worries of your members (c) your comms is broad rather than specific. (d) you don't reply to the many comments.

This post is unavailable.
View full thread

Further explanations....

The Society of Authors@societyofauthors.bsky.social

Our position on generative AI remains unchanged. But an increasing number of organisations within the publishing industry are using the technology. In her blog post our CEO sets out why we want to see the adoption of cross-industry standards. buff.ly/DCPZPY2

My most popular blog post is still the one I wrote about giant cheque photos. I am always happy to see on-brand creative illustrations of fundraising totals and donations.

Woodland Trust Scotland@wtscotsocial.bsky.social

Scotland staff recently met at our Glen Finglas Estate which we bought thirty years ago this year. We took time out from exploring some hazelwoods up the glen to hoist a few numbers in the air for a photo.

Madeleine Sugden reposted

For 10 weeks, we asked five AI chatbots the same questions every day. None repeated the core misinformation they were tested on, but they reported proposals as law, quoted outdated figures and gave different answers on different days. Our first report: fullfact.org/ai-benchmark...

Good news!

Prince Charles Cinema@princecharlescinema.com

The Prince Charles Cinema Secures its Future The Prince Charles Cinema is thrilled to announce that we have signed a new 25-year lease with no break clause, ensuring our projectors will keep rolling for years to come. #YouSavedthePCC

Releasing details about ethical AI in your industry does nothing to build trust and reassurance if you have: (a) left it too late (b) it doesn't address the experience or worries of your members (c) your comms is broad rather than specific. (d) you don't reply to the many comments.

This post is unavailable.

1k replies now. SoA respond with promise of further explanations to come.

The Society of Authors@societyofauthors.bsky.social

We understand the strength of feeling this AI Charter has provoked & that more explanation is needed. We will publish a blog tomorrow detailing why, in a vacuum of regulation, this charter demands more transparency & accountability from organisations on how they are using AI now and in the future.

For my latest post I looked at how transparency might build trust in information giving. I visited the websites of 40 big charities and found that half have a page describing their information production Most were health charities. Many mentioned how they were using AI. Some listed specific tools.

madlinblog.wordpress.comAre you using AI in your content production? And being open about this?A review of ‘how we produce our information’ pages on health and information giving charity websites. Using transparency to build trust.

New look and tagline for @independentage.bsky.social.

Independent Age@independentage.bsky.social

Since 1863, we've stood with older people. In 2026, we look different, but our purpose remains: Let’s end financial hardship in later life. We’re excited to announce a new chapter; an ambitious new strategy, a bold new look and a new tagline to unite us. medium.com/@indepedenta...

Thread of useful reads about the under-16s social media ban or #TokOff as I am calling it now.

CharityComms@charitycomms.bsky.social

Earlier this week, the government confirmed that the social media ban for under-16s will come into force in March 2027: https://bbc.in/4dgyav0 For charities, this raises questions about how we reach and engage young people and adapt our digital strategies.

Madeleine Sugden reposted

Humanists UK mourns Dame Esther Rantzen (1940–2026) Esther was a great champion of human dignity. She approached her final years with the same fearless determination that defined her career of advocacy, using her own experience to shine a light on the suffering caused by our outdated laws.

Part-time advice and information officer job at @prtuk.bsky.social. 3-days. Hybrid. One day in London office. #CharityJob

Prison Reform Trust@prtuk.bsky.social

*OPPORTUNITY* We're seeking an experienced adviser to join our dedicated team, providing information, advice and advocacy to people in prison and their families. Help resolve problems, support volunteers and contribute to wider criminal justice reform. prisonreformtrust.org.uk/opportunities/

Madeleine Sugden reposted

Good charity comms should be thoughtful and responsible 💙 Our three-part online webinar series explores what ethical comms looks like in practice, helping you build the skills and confidence. Book individual sessions or join the full series for a discounted rate: https://bit.ly/4fNn6pp

Also #MacmillanCoffeeMorning. Is there one near you?

Edinburgh Libraries@edinburghlibraries.bsky.social

Join our Macmillan @ Edinburgh Libraries Team for a Macmillan Coffee Morning (in the afternoon) this coming Friday 💚 🍰🍵 Find them in The Rose Garden at Saughton Park from 12 noon till 3pm on Friday 25 September and help raise funds to support people in the UK living with cancer.

"We are very grateful to The William Grant Foundation, City Bridge Foundation, The Clothworkers Company, The Henry Smith Foundation, The Lloyds Bank Foundation, The Greater London Authority, This Day, People’s Postcode Lottery, and a generous private donor for moving so quickly to offer funding."