Patient Safety Learning

Patient Safety Learning

@patientsafetylearning.org

Patient Safety Learning is a charity and independent voice for improving patient safety. 🔗Our website: https://www.patientsafetylearning.org/ 🔗the hub, our platform to share learning for patient safety: https://www.pslhub.org/

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"The challenge is compounded by the perception that Martha's Rule can resolve issues that would traditionally be addressed through complaints or patient experience processes." - A blog on the implementation of Martha's Rule featured on the hub. www.pslhub.org/learn/improv...

pslhub.orgMartha's Rule: A valuable patient safety tool facing new challengesIn an anonymous blog, a critical care outreach nurse in an acute NHS Trust shares their experience of rolling out Martha's Rule

💬Both staff and PSPs described their influence as being strongest through shaping thinking, co-designing solutions, improving patient-facing communications, and helping teams consider patient experience in a different way.💬 A new blog on the hub this week⬇️ www.pslhub.org/learn/patien...

pslhub.orgEvaluating the impact of Patient Safety Partners: sharing our approach and resourcesPatient Safety Partners (PSPs) can be patients, relatives, carers or other members of the public who want to support and contribute to a healthcare organisation’s governance and management processes…

💬Whatever approach is taken, the purpose should be to understand what happened, support those affected and reduce the risk of the incident happening again.💬 A new blog by Liam Stratton, a former Care Quality Commission inspector, on the hub this week. www.pslhub.org/learn/improv...

pslhub.orgFrom recording to learning: Six ways general practice can improve its response to significant eventsLiam Stratton, a former Care Quality Commission (CQC) inspector, outlines six ways practices can improve their approach to significant events

💬The organisations investing in strategic design work now will extract the intelligence this infrastructure can deliver.💬 Is integrated patient experience intelligence finally possible in the NHS? Part 3: what integration unlocks. A new blog on the hub. www.pslhub.org/learn/digita...

pslhub.orgIs integrated patient experience intelligence finally possible in the NHS? Part 3: what integration unlocksIn the final part of a three-part series, Ben Kenyon shows what becomes possible if the systems and infrastructure are designed properly.

💬By addressing these common mistakes, organisations can create involvement opportunities that are meaningful, inclusive, and capable of driving real improvement.💬 Blog: How to avoid the 7 most common mistakes in Patient and Public Involvement and Engagement. www.pslhub.org/learn/patien...

pslhub.orgHow to avoid the 7 most common mistakes in PPIEPatient and Public Involvement and Engagement (PPIE) can bring valuable lived experience into decision-making, service improvement, research, and patient safety work. However, even well-intentioned…

Patient Safety Learning reposted

This is very welcome news. HSSIB investigations are high quality and their independence matters.

Patient Safety Learning@patientsafetylearning.org

🆕We welcome the news that the Government has responded to concerns and dropped its plans to abolish the Health Services Safety Investigations Body and transfer its functions to the Care Quality Commission. www.pslhub.org/news/proposa...