Susan Krashinsky Robertson

Susan Krashinsky Robertson

@susinsky.bsky.social

Business reporter at The Globe and Mail, covering the retail industry Signal: 416-585-5438

2.4K followers128 following119 posts

With its US$8.9-billion acquisition of Boots, the Weston family will be buying a retailer that has a long-standing presence and brand loyalty in its home market. It is also a retailer in need of attention after years of underinvestment, experts say. www.theglobeandmail.com/business/art... #retail

theglobeandmail.comBoots is an iconic brand – but challenges await the Weston familyBritish drugstore chain needs investment for upgrades and faces competition on the beauty front

Food industry associations in British Columbia and Manitoba are seeking close to $1B from government and private business to build regional food terminals, as trade tensions with the U.S. continue to expose the risks of relying on north-south trade. www.theglobeandmail.com/business/art... #retail

theglobeandmail.comTwo provinces seek a billion-dollar investment to make Canadian food easier to move, cheaper to accessProponents argue that regional food terminals would concentrate producers to cut shipping costs and strengthen Canadian supply chains to reduce dependence on U.S. trade

Sitting in the host chair for a few episodes of The Globe's daily podcast, The Decibel. Always so great to work with this team! Today: why Canadian small and medium-sized businesses have so much trouble securing the funding they need to grow. pod.link/thedecibel/e... w/ @jamesonberkow.bsky.social

pod.linkThe ‘valley of death’ for Canadian businessesListen to The ‘valley of death’ for Canadian businesses from The Decibel wherever you get your podcasts!

Tim Hortons is firing back at Quebec franchisees who sued over their declining profitability – saying the restaurant owners are responsible for their business struggles. The court document also sheds light on how the coffee chain sets prices for customers: www.theglobeandmail.com/business/art...

theglobeandmail.comTim Hortons blames franchisees for lower profits in lawsuit defenceQuebec franchise owners claim profits squeezed by company decisions they had no control over

Cost increases throughout the grocery supply chain are putting pressure on food prices. And they're also stoking concern among small independent retailers, who worry they're disproportionately bearing the burden of added fees from suppliers. www.theglobeandmail.com/business/art... #retail

theglobeandmail.comSmall grocers raise concerns about industry imbalance amid fuel-related price hikesIndependent grocers say they lack the leverage of major chains, which have been rejecting some supplier price increases

For years, if you were shopping for something online, you'd Google it. Now, more and more people are asking ChatGPT, Claude, Gemini and other AI agents for help finding the products they want. Our story on how retailers are coping with this new world: www.theglobeandmail.com/business/art... #retail

theglobeandmail.comAs AI upends shopping, retailers tailor their pitches for chatbotsMarketers are shifting from search engines to chatbots, aiming to get brands recommended by ChatGPT, Gemini or Claude

Unilever is applying a 9% increase in the price it charges retailers for Hellmann’s mayonnaise – another signal of soaring fuel costs putting pressure on grocery prices. It's among a number of suppliers that recently imposed price hikes to grocers. www.theglobeandmail.com/business/art... #retail

theglobeandmail.comUnilever hikes price of Hellmann’s mayonnaise as suppliers try to offset rising fuel costsMajor retailers say they are pushing back on fuel surcharge requests

Food suppliers are beginning to charge retailers across Canada extra fees to offset the soaring cost of fuel, a move that will put pressure on grocery prices. “There is no excess margin we can absorb," one independent grocer told me. www.theglobeandmail.com/investing/pe... #retail

theglobeandmail.comMaple Leaf among major food suppliers introducing surcharges to cover higher fuel costsMaple Leaf’s new fee adds as much as $2,200 per 20,000-kilogram tractor-trailer of food, an industry source says

Canada’s billionaire Weston family is funding the launch of a national digital-media startup, according to sources familiar with the venture. The online publication, being developed under the working title Be Giant, is preparing to launch this spring. www.theglobeandmail.com/business/art...

theglobeandmail.comWeston family funding launch of a national digital-media startup, sources sayThe non-profit online publication, being developed under the working title Be Giant, is preparing to debut this spring

Since the Trump administration eliminated the "de minimis" exemption last year, small Canadian businesses have been scrambling to understand complex trade rules they never had to worry about before. For some, the uncertainty is too much. www.theglobeandmail.com/business/art... #retail

theglobeandmail.comSix months after a tariff exemption expired, small businesses scramble to cope with a labyrinth of rulesNavigating the system to avoid tariffs on smaller orders is just too time-consuming or difficult for many entrepreneurs

Online pharmacy services have boomed, and advertisements for quick access to in-demand drugs are all over social media. But many of these promotions are violating Canadian regulations on prescription-drug advertising, a Globe and Mail analysis has found. www.theglobeandmail.com/canada/artic...

theglobeandmail.comDozens of online-pharmacy ads, including for weight-loss drugs, appear to violate federal rulesBy making certain promises to customers, some companies are running afoul of Canadian drug advertising laws

Ontario’s pharmacy regulator has dismissed a complaint about a specialty-drug pharmacy created for the Ontario Teachers Insurance Plan that takes away teachers’ choice of where they fill prescriptions if they want to keep their drug coverage. www.theglobeandmail.com/business/art...

theglobeandmail.comOntario pharmacy regulator dismisses complaint about restrictions on teachers’ drug planRuling goes against regulator’s zero-tolerance policy on preferred pharmacy networks, advocates say

Two of Canada’s most prominent families, the Thomsons and the Westons, are set to prevail in their $18-million bid to buy the 1670 Hudson’s Bay charter, and will donate it to four cultural institutions to keep it in Canada and accessible to the public. www.theglobeandmail.com/business/art...

theglobeandmail.comThomson and Weston families’ $18-million bid for Hudson’s Bay charter set to succeed, source saysFamilies’ plan to donate historical document to four cultural institutions to move forward pending court approval

Brewing giant Molson Coors Canada has uncovered an alleged embezzlement scheme that led to losses totalling at least $9-million. The details were revealed in a lawsuit naming former Molson employees, the president of Firkin Hospitality Group, and others. www.theglobeandmail.com/business/art...

theglobeandmail.comMolson Coors accuses former Canadian staff of ‘complex’ embezzlement schemeLawsuit alleges ex-employees and Firkin Hospitality Group president orchestrated plan that led to at least $9-million in losses

Two of the country’s largest real estate owners are in a showdown over the future of the former Hudson's Bay store in Toronto's Yorkdale mall, the latest in a series of disputes triggered by the retailer's bankruptcy. www.theglobeandmail.com/business/art... #retail

theglobeandmail.comOxford Properties, RioCan in showdown over future of Bay store at Toronto’s Yorkdale MallIf Oxford refuses buyout offer, RioCan threatens renting space to downmarket fashion store Les Ailes de la Mode

A Popeyes franchisee whose restaurants were shut down last month over unpaid wages is also a major defendant in a lawsuit against the fast-food chain and its restaurant owners, which alleges some franchisees bought "unsafe" meat from an unauthorized supplier. www.theglobeandmail.com/business/art...

theglobeandmail.comPopeyes franchises shut down over unpaid wages placed into receivershipFranchisee Irfan Memon is a defendant in lawsuit against Popeyes for allegedly buying ‘unsafe’ chicken from an unauthorized source

Canadian Tire will soon begin selling the distinctive Hudson’s Bay point blanket. It will direct all proceeds – at a minimum of $1M/year – to Indigenous-led initiatives, ensuring a program HBC launched with the Gord Downie & Chanie Wenjack Fund will continue. www.theglobeandmail.com/business/art...

theglobeandmail.comCanadian Tire to bring back the Hudson’s Bay blanketRetailer will direct all profits from sale of blankets to Downie-Wenjack Foundation, continuing Hudson’s Bay initiative

The son of the late DavidsTea founder Herschel Segal is calling for an overhaul of the retailer’s leadership, accusing the company of “abysmal corporate governance and management,” and saying his half-sister is not fit to continue as chief executive officer. www.theglobeandmail.com/business/art...

theglobeandmail.comSon of DavidsTea founder calls for leadership overhaul, accusing company of poor governanceThe company has lost money since seeking creditor protection, but forecasts a return to profitability this year

A deal to sell the 1670 Hudson's Bay charter to the Weston family was scheduled to go before a court hearing for approval tomorrow. But it's been adjourned, after other parties have expressed interest in the historic document. www.theglobeandmail.com/business/art...

theglobeandmail.comHearing to approve sale of Hudson’s Bay charter to Weston family adjournedAdvisers handling sale need time to develop process because of interest from other bidders

Manulife is steering patients who take the popular diabetes and weight-loss drugs Wegovy and Mounjaro to Shoppers Drug Mart to fill prescriptions, just a year after cancelling a similar “preferred provider” arrangement that triggered public backlash. www.theglobeandmail.com/business/eco...

theglobeandmail.comManulife is steering Wegovy and Mounjaro patients to Shoppers pharmaciesThe insurer has been directing patients to pharmacies owned by Loblaw, despite facing backlash for its preferred provider networks deals with the retailer

While offering $12.5M for the 1670 royal charter that launched the Hudson’s Bay Co. – a one-of-a-kind document in Canada’s history – the billionaire Weston family urged those overseeing the sale not to allow the artifact to go up for bidding at auction. www.theglobeandmail.com/business/art...

theglobeandmail.comWeston family sought to avoid auction in bid for Hudson’s Bay charterThe billionaire family presented a $12.5-million offer for the 1670 royal charter, with plans to donate it to the Canadian Museum of History

The new court documents are also seeking a “super monitor” to take over the operations of the failed retailer, arguing Hudson's Bay has mismanaged the wind-down of the business to the detriment of lenders. Hudson's Bay countered that it has been "responsible and diligent" in managing the process.

Susan Krashinsky Robertson@susinsky.bsky.social

Some Hudson’s Bay senior lenders are asking the court to terminate a contentious deal to sell store leases to Ruby Liu, arguing that landlord opposition means the deal is unlikely to succeed and is wasting cash that should be used to repay the company’s debts www.theglobeandmail.com/business/art...

Some Hudson’s Bay senior lenders are asking the court to terminate a contentious deal to sell store leases to Ruby Liu, arguing that landlord opposition means the deal is unlikely to succeed and is wasting cash that should be used to repay the company’s debts www.theglobeandmail.com/business/art...

theglobeandmail.comHudson’s Bay lenders file motion to terminate Ruby Liu lease dealInvestment firm ReStore Capital asked court to appoint ‘super monitor’ to control the closed retailer, saying that it mismanaged the business wind-down

B.C. mall owner Weihong (Ruby) Liu will move forward with plans to open department stores in 3 former Hudson’s Bay locations, after receiving court approval to take over the leases. But Ms. Liu still faces opposition from landlords for 25 other leases. www.theglobeandmail.com/business/art...

theglobeandmail.comCourt approves Hudson’s Bay name change, sale of three leases to B.C. mall ownerChanging Hudson’s Bay’s name is a requirement of a $30-million deal to sell its intellectual property to Canadian Tire

Landlords at 25 former Hudson’s Bay stores decided to oppose B.C. mall owner Wiehong Liu’s deal to take over their leases, after recent meetings in which Ms. Liu was unable to provide details about how she will operate the stores, according to sources. www.theglobeandmail.com/business/art...

theglobeandmail.comLandlords for 23 former Hudson’s Bay locations oppose plans for Ruby Liu department storesMs. Liu was unable to provide details about how stores would operate, sources say

Billionaire B.C. mall owner Weihong Liu has agreed to pay $6-million to take over three leases at former Bay stores located in shopping centres she controls. But an offer to acquire up to 25 additional locations has raised "concerns" among some landlords. www.theglobeandmail.com/business/art...

theglobeandmail.comHudson’s Bay to change its name, landlords express ‘concern’ over lease dealReturns to court Monday to seek approval to rebrand corporate entities as part of deal to sell intellectual property to Canadian Tire

Just weeks after shutting all of its department stores across Canada, Hudson’s Bay Co. is seeking to change its historic name, court documents show -- a requirement of the $30M deal to sell its intellectual property to Canadian Tire. www.theglobeandmail.com/business/art... #retail

theglobeandmail.comHudson’s Bay to change its name, landlords express ‘concern’ over lease dealReturns to court Monday to seek approval to rebrand corporate entities as part of deal to sell intellectual property to Canadian Tire

A billionaire B.C. mall owner who is seeking to acquire up to 28 Hudson’s Bay store leases is likely to run into trademark issues if she moves forward with a plan to launch department stores called “New Bay,” experts say. www.theglobeandmail.com/business/art... #retail

theglobeandmail.comA B.C. billionaire bought up Hudson’s Bay leases. Her plan to rename them New Bay carries legal riskMall owner Weihong Liu will likely run afoul of the law if she uses a name that suggests connection to historic retailer

Canadian Tire’s $30M deal for Hudson’s Bay’s intellectual property has received court approval, paving the way for the acquisition of the historic retailer’s brand names, logos, and designs, including the iconic stripes and point blanket patterns. www.theglobeandmail.com/business/art...

theglobeandmail.comCourt approves Canadian Tire’s $30-million acquisition of Hudson’s Bay assetsTrove of the historic retailer’s brand names, logos, and stripe designs will be transferred to Canadian Tire

When Hudson’s Bay closed the doors of all of its department stores for the final time on Sunday, it marked not only the disappearance of a historic retailer, but also a new problem for landlords across Canada: millions of square feet of empty space. www.theglobeandmail.com/business/art... #retail

theglobeandmail.comHudson’s Bay demise leaves large swaths of empty retail space in its wakeUp to 28 leases were acquired, but no bids were received for 62 HBC properties