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and they said that they did. She sent a message the day before to confirm, and they said that they only had one pack and play. My sister asked if they could cover the cost of an extra one, and the dude responded by CANCELING THE RESERVATION 1.5 HOURS BEFORE CHECK-IN. At that point, my sister…

was on a plane, and my wife and I had already dropped our stuff off at the place. When my wife finally got to talk to the guy, he said that they had never said they had two pack-and-plays (despite my sister having shown him screenshots of them saying exactly that), and he said that they canceled…

the reservation because she was “disrespectful,” and “wasn’t a good fit.” They basically stranded us with two infants in a place where it is extremely hard to find somewhere to stay with no notice. Just utterly deranged behavior.