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Booking a blood test at our GP is straightforward now there’s the new online triage system. 1. Get a text from GP telling me phone them to book a blood test 2. Navigate my way through several layers of menu, plus being told at least 3 times to do it online (spoiler alert: you can’t do this online)

3. Get to the queue. I’m number 2 in the queue. 4. 22 minutes later, call is picked up. 5. Next available appointment is December 4th. I’m allowed to choose a convenient time. 6. I get a text confirmation. Simples!

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Oh that's better than mine. Mine won't book appointments that far in advance and just say "you're going to need to try again closer to the time" and when I ask "when will you release those appointments so that I can call on that day?" answer "We don't disclose that information to patients"