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Absolutely. Home office understaffed and those dealing with immigration woefully undertrained and recruited in haste. Seems managers overworked and some equally inept. Senior managers beyond redemption.

Someone chose to use an AI to avoid doing their job, and then (lots of people) chose not to check its output. Also, had they a good reason to refuse asylum, they wouldn't have needed to use AI. (This assumes that the AI was not used intentionally to generate bogus justifications for their actions).

Having watched a home office barrister desperately try to send a traumatised family back into danger… nothing surprises me. But the west wing quote made me smile. Thank you. Jed Bartlet for prime minister please!

There is a headlong rush into using AI across govt departments, encouraged by those selling AI products, enthusiastically accepted by departments that are under pressure to reduce headcount with claims more can be done with less people by using AI. And these are the sorts of implications.