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So the underlying problem was the Italians, a people whose goal is to make everybody's life impossible through useless procedural requests and whose willingness to be useful on their job is zero. I called the German customer service and the problem was fixed in one minute.

I need to cancel a car rental reservation I made with europcar.com (which is cancellable for free according to their T&C!). - When I try from the website it fails because the email I used has a + in it, they have some bug in their server-side URL decoding and it gets converted into a space

The sixth Italian dude I talked with talked with their colleagues about how to solve my problem, and their conclusion was that I needed to talk with my *domain registrar* to get my email address unblocked from their servers so that then I could use it to cancel the reservation.

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