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Older people have been saying this for months. Labor's automation of aged care assessments has been a disaster, under-assessing need and priority, denying care and driving up waitlists. It's past time to bin the whole thing and put humans back in charge of decision-making.

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I think there's been some sort of misunderstanding: the system Albanese has implemented to torture people who worked and paid taxes for at least 45 years is operating exactly as intended. #AusVotes2028 #AusNews #auspol

IBM knew in 1979 that computers should not be making management decisions because they cannot be held to account. 47 years later, and we have aged care "algorithms" making decisions that cannot be easily changed if incorrect. This is madness.