Post

Hi! We've had multiple people from Norway lose their packages because they ordered to PO-boxes or kiosks in Sweden. We explicitly warn against doing this on our checkout page, as the only addresses we know to be reliably reachable are home addresses.

20/9/26, 8:57 am5 reposts34 likes

Seraphina

@serapharma.net

20 Sept

Especially Post Nord, the Swedish carrier, seems to have issues with non-home addresses.

Seraphina

@serapharma.net

20 Sept

That's why we only offer refunds or reships to packages addressed to valid home addresses- if we had the capacity to check every shipping address individually we wouldn't even have shipped these lost packages in the first place.

Seraphina

@serapharma.net

20 Sept

Please make sure to only issue orders addressed to valid home shipping addresses, as we say on our checkout page.

Seraphina

@serapharma.net

20 Sept

Should any of you have any recommendations regarding a service that allows reliable reception of Post Nord packages in Sweden so that Norwegians may pick them up, feel free to share it with us and we'll do our best to refer to it.