Post

Hi! We've had multiple people from Norway lose their packages because they ordered to PO-boxes or kiosks in Sweden. We explicitly warn against doing this on our checkout page, as the only addresses we know to be reliably reachable are home addresses.

Especially Post Nord, the Swedish carrier, seems to have issues with non-home addresses.

That's why we only offer refunds or reships to packages addressed to valid home addresses- if we had the capacity to check every shipping address individually we wouldn't even have shipped these lost packages in the first place.

Please make sure to only issue orders addressed to valid home shipping addresses, as we say on our checkout page.

An option is to send them to postnord's poste restante, they take anything and you can pick up as long as you have a valid ID. It's reliable and trackable in my experience (as long as the package is handled by postnord) but it takes a long time for stuff to get sent back if needed afaik.