Post

IT Ops: "Why is this Windows setting gray'd out?" Me: "It's insecure we can't... Actually, I jumped ahead of myself. Why does the user know this option exists? What is the problem they are trying to solve by changing it?" IT Ops: "Actually we don't know." This is why they pay me.

23/10/26, 2:16 pm9 reposts169 likes

fully automated robot orgy

@blackwire.work

It always comes down to button clickability metrics

Ibzan

@ibzan.co.uk

Having problems is often indicative of asking the wrong questions ime

spookyunicorn.biz

@shittyunicorn.biz

My entire job is figuring out which client issues are “X/Y problems” (it’s all of them), and then fixing Y.

christopher, post-rock dog dad

@hobbitnet.ch

one of the best early-career pieces of advice i ever got was "always ask why, people will too often ask for the solution they think they want, but solve for the problem, not for their preference or whim" smart guy, that guy

FrankB

@belfordfl.bsky.social

The answer is always "The last guy was using it to download porn." ODBC grayed out - "The last guy was using it to download porn", Macros blocked - "The last guy was using it to download porn", the screensaver is set to 3D pipes and won't switch off - "The last guy was using it to download porn."