The video says the thing that people who were there already knew (the graphic design was a turn off for players then), but now I'm thinking about how RPGs had a difficult time on consoles in the US compared to computers. I have to think it was a consequence of the cultivated audience.
EarthBound may be beloved now, but it is no secret that it didn't launch to massive sales. Join John Rairdin NWR for a deep dive into the marketing and launch of EarthBound in North America. See what worked, what went wrong, and let's put EarthBound in context. https://youtu.be/M69F6Vj_DME