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for my next newsletter and episode i bought the bestselling laptop on Amazon to try and explain how shitty most people's exposure to tech is. Currently at 30 minutes of menus and updates. I have agreed to three privacy policies and created two new accounts. We live in hell

I agreed to this thing from edge. I have no idea what I agreed to! But I agreed to it. Also they just hit you with a OneDrive ad for good measure

"why don't you do a clean install why don't you do linux what if you replaced this" no no no no no. This is the bestselling laptop on Amazon and I am acting as if I am a normal person. Normal people don't even know what linux is. They think the Penguin is bothersome

My parents swapped out their internet service provider and so it changed their WiFi, at which point their wireless printer went into lockdown and required a full factory reset to work again. I figured it out while visiting for thanksgiving, but this is not how technology should behave.

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I had to provide this exact same tech support earlier this year! I have no relevant experience other being younger, less easily intimidated by IT, and more prepared to Google through it. My Dad would have seriously tossed that printer rather than get through it. This shit is infuriating