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The way we build & grow social networks and apps can amplify and exacerbate the existing inequities in society. But it doesn’t have to be that way. (This piece is from 7 years ago; it’s about how networks are shaped by who gets access.) https://medium.com/humane-tech/network-inequality-3309fb1aac59

There’s a well-defined pattern to how marginalized people are attacked online. If we can understand it, we can help reduce the abuse that good people face. https://medium.com/humane-tech/the-online-abuse-playbook-575648c9f798

This is explanation for why the content moderation policies of the giant social platforms have been broken by design, as a result of market failures due to their desire to prevent competition. https://anildash.com/2022/04/21/the-content-moderation-battle-is-a-failure-of-innovation/

All of these pieces (and the literally millions of other words I’ve written on these topics) are freely licensed; you can use them for whatever purpose helps people understand the way these networks work, and how we might make them better.

People have been working on stopping online abuse for literally decades. Those who don’t understand that this is an entire area of study usually come in with the same simplistic, ineffective ideas over and over. https://medium.com/humane-tech/the-immortal-myths-about-online-abuse-a156e3370aee

After being in the belly of one of these giant social platforms for a while, I think the framing in this article is too simplistically black & white. The fundamental challenge is large platforms want lots of people. But people in large groups behave badly as you yourself point out elsewhere.